SITE EDITOR

The site editor is:

Phone : 03 21 62 80 00

TERMS OF SERVICE

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WEBSITE DESIGNER
The graphic design and the website were produced by:PRODILOG

CONDITIONS GENERALES
The Website and its conditions of access and use are governed by French law.
The Internet user acknowledges having read the legal notices and undertakes to respect them.

The design of the illustrations and the production of the photographs are the property of the site editor.

Any total or partial representation of this site by any process whatsoever, without the express authorization of the operator of the website is prohibited and would constitute an infringement punishable by articles L 335-2 and following of the Intellectual Property Code.

The trademarks of the website operator and its partners, as well as the logos appearing on the site are elements protected by the provisions of intellectual property law and cannot be subject, without the consent of the Director of publication , of any reproduction or partial or total representation.

LIMITATION OF LIABILITY

The information contained on this site is as accurate as possible and the site is periodically updated, but may however contain inaccuracies, omissions or gaps. If you notice a gap, error or what appears to be a malfunction, please report it by email describing the problem as precisely as possible (page causing the problem, triggering action, type of computer and browser used , …).

Any downloaded content is done at the risk and peril of the user and under his sole responsibility. Consequently, Prodilog Informatique cannot be held responsible for any damage suffered by the user's computer or any loss of data resulting from the download.

Pictures are not contractual.

The hypertext links set up within the framework of this website in the direction of other resources present on the Internet network cannot engage the responsibility of the designer of the site.

PERSONAL DATA

You have the right to access, modify, rectify and delete data concerning you. You can, at any time, ask to exercise this right by contacting us at the email address of the publication director.
Your personal data is confidential and will in no case be communicated to third parties except for the proper performance of the service.

USE OF COOKIES

A cookie is a text file stored by your browser during your visit to our website. This does not allow you to obtain Personal Information, it allows the website to store certain information relating to your journey. The data collected by means of cookies is intended exclusively for the publisher of the site (statistical, marketing and commercial use) and is used to measure the audience of our website. The use of cookies also allows us to save the display preferences of your session, in order to offer you a personalized experience. You can configure your browser software so that cookies are stored in your terminal or, on the contrary, that they are rejected, systematically or according to the issuing website. The registration of a cookie is linked to the will of the user of the terminal: you can therefore modify your choices at any time in your browser software.

If you have accepted the recording of cookies in your terminal in your browser software, the cookies integrated into the pages and content that you have consulted may be stored temporarily. If you refuse the registration of cookies, or if you delete those registered there, we will not be able to recognize the type of browser used by your terminal, its language and display settings or the country from which your terminal is connected. to internet. We decline all responsibility for the consequences linked to the degraded functioning of our services resulting from the impossibility for us to record or consult the cookies necessary for their optimal functioning and which you would have refused or deleted. Cookies have a validity period of 12 months. Your consent will be requested again at the end of this period by the display of the information banner.

General conditions of sale

1.     The customer, prior to ordering the services, declares that the reservation of these services is made for his personal needs.

2.     As a consumer, the customer has specific rights, which would be called into question in the event that the services reserved are for purposes which fall within the framework of his commercial, industrial, artisanal, liberal or agricultural activity.

3.     All of the information accessible on the Website and the Mobile Services, allowing the reservation of services, is presented in French as well as in several other foreign languages.

4.     The customer declares to have full legal capacity allowing him to commit to these general conditions.

5.     The customer's agreement regarding the general conditions of sale LA CHARTREUSE DU VAL SAINT-ESPRIT and the conditions of sale of the reserved rate occurs during the reservation; no reservation is possible without this agreement.

6.     The customer has the option of saving and editing these general conditions using the standard functionalities of his browser or computer.

1. LA CHARTREUSE DU VAL SAINT-ESPRIT publishes and operates the website lachartreuse.com, a hotel reservation site and the LA CHARTREUSE DU VAL SAINT-ESPRIT mobile service.

1.1  Services LA CHARTREUSE DU VAL SAINT-ESPRIT

2. The Website and Mobile Services allow the reservation of rooms in hotels of different brands of LA CHARTREUSE DU VAL SAINT-ESPRIT of which it is the producer.

3. Other services can be booked via the Website or Mobile Services with LA CHARTREUSE DU VAL SAINT-ESPRIT partners. The reservation is made directly between the customer and the partners of LA CHARTREUSE DU VAL SAINT-ESPRIT.

4. The customer declares to have obtained from LA CHARTREUSE DU VAL SAINT-ESPRIT all the necessary information on the Website or the Mobile Services.

5. Any reservation via the Website or mobile services requires consultation and full and unreserved acceptance of these general conditions and the conditions of sale of the reserved rate.

6. The Site and the Mobile Services mention the following information:

the legal notice allowing precise identification of LA CHARTREUSE DU VAL SAINT-ESPRIT and indicating its company name, the address where it is established, its email address, its telephone number, its head office, its individual identification number of liability to value added tax, references relating to registration in the register of travel agents and other holiday operators and, if different, the address of the establishment responsible for the offer, the name and address of the guarantor providing financial guarantee to LA CHARTREUSE DU VAL SAINT-ESPRIT, the name and address of the insurer providing professional civil liability insurance to LA CHARTREUSE DU VAL SAINT-ESPRIT;

·       the essential characteristics of the accommodation offered (hotel information sheets can be consulted when booking depending on the hotel selected);

·       the additional services offered (valid only on the Website);

·       the costs ;

·       payment terms ;

·       the general conditions of sale and the conditions of sale of the reserved rate;

·       the duration of validity of the offer and its price;

·       the minimum duration of the proposed contract, if applicable;

·       the means of payment accepted.

7. The essential characteristics of the accommodation offered, the prices and the availability dates of the accommodation are presented on each hotel sheet in the reservation process.

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1.2 Partner services

1.     LA CHARTREUSE DU VAL SAINT-ESPRIT enters into partnership contracts with third-party travel sites. These partnerships are intended to allow the customer, by using the partner services on the Website and the mobile Services of the partners, to search, select, and reserve rooms at LA CHARTREUSE DU VAL SAINT-ESPRIT without leaving the interface of the Website or the partner's Mobile Services but directly from LA CHARTREUSE DU VAL SAINT-ESPRIT.

2.     The customer declares to have obtained from LA CHARTREUSE DU VAL SAINT-ESPRIT all the necessary information available on the Website or the Mobile Services.

3.     Any reservation of rooms at LA CHARTREUSE DU VAL SAINT-ESPRIT via the Website or the Mobile Services of a partner assumes consultation and complete and unreserved acceptance of these special partner conditions, the conditions of sale of the reserved rate and the general conditions of sale LA CHARTREUSE DU VAL SAINT-ESPRIT.

4.     The following information is mentioned during different stages of the reservation process via the partner service on the Website or on the Mobile Services of each partner:

–        an identification of LA CHARTREUSE DU VAL SAINT-ESPRIT and indicating its company name, the address where it is established, its email address, its telephone number, its head office, its individual identification number for liability to the value added tax, references relating to registration in the register of travel agents and other holiday operators and, if different, the address of the establishment responsible for the offer, the name and address of the guarantor providing a financial guarantee to LA CHARTREUSE DU VAL SAINT-ESPRIT, the name and address of the insurer providing professional civil liability insurance to LA CHARTREUSE DU VAL SAINT-ESPRIT;

·       the essential characteristics of the accommodation offered;

·       the costs ;

·       payment terms ;

·       the general conditions of sale and the conditions of sale of the reserved rate;

·       the means of payment accepted.

5.     The essential characteristics of the accommodation offered, the prices and the dates of availability of the accommodation are presented on each hotel page in the reservation process.

In the remainder of this document, the terms below will have the following meaning:

“acknowledgement”:

email sent by the Site or the LA CHARTREUSE DU VAL SAINT-ESPRIT Mobile Services to the customer summarizing the reservation made by the customer and confirming its receipt by the Site or the LA CHARTREUSE DU VAL SAINT-ESPRIT Mobile Services.

In the context of partner services, means the email sent by LA CHARTREUSE DU VAL SAINT-ESPRIT to the customer summarizing the reservation made by the customer via the service available on the Site or the mobile services of a partner and confirming its receipt by LA CHARTREUSE DU VAL SAINT-ESPRIT.

“conditions of sale of the reserved rate”:

specific conditions for each reservation, made by the customer, relating to the payment of the reservation, the modifiable / non-modifiable or cancelable / non-cancelable nature of the reservation.

" reservation confirmation ":

dematerialized document which summarizes the characteristics of the services reserved by the customer via the Website or via the Mobile Services, and by which he possibly enters his bank card number as part of a prepayment or a guarantee. Acceptance of the reservation confirmation has the effect of contractually binding the customer.

« client »:

natural person acting for purposes which do not fall within the scope of his commercial, industrial, artisanal, liberal or agricultural activity.

" email ":

any message, in the form of text, voice, sound or image, sent by a public communications network, stored on a network server or in the recipient's terminal equipment, until the latter retrieves it .

" reservation request ":

hotel room reservation request made by the customer through the Mobile Services or on the Website and Mobile Services of LA CHARTREUSE DU VAL SAINT-ESPRIT or its partners.

“partners”:

service providers (i) accessible from the Website or the LA CHARTREUSE Mobile Services DU VAL SAINT-ESPRIT and/or (ii) allowing access to the Website or the Mobile Services using their own sites, mobile services or any other tool, including, in particular, tour operators, travel companies, car rental, train or plane ticket providers and price comparison sites.

" online booking ":

reservation of hotel rooms via the electronic reservation voucher on the Site or the mobile Services of LA CHARTREUSE DU VAL SAINT-ESPRIT or its partners.

« service »:

reservation of hotel rooms whose essential characteristics are presented on the Site or the LA CHARTREUSE DU VAL SAINT-ESPRIT Mobile Services.

“partner service”:

reservation of hotel rooms whose essential characteristics are presented on the hotel sheets accessible on the Site, Mobile Services and/or any other tool of its partners.

« services mobiles »:

set of services and protocols allowing mobile terminals to be connected to the Internet, and in particular allowing the consultation and reservation of hotel services provided by LA CHARTREUSE DU VAL SAINT-ESPRIT.

« site web »:

electronic service operated by LA CHARTREUSE DU VAL SAINT-ESPRIT on the internet and accessible at the address lachartreuse.com.

1. The Site and Mobile Services of LA CHARTREUSE DU VAL SAINT-ESPRIT or its partners acknowledge receipt of the customer's reservation by immediately sending an email to the customer to the email address they have previously provided.
2. In the case of online reservation, the acknowledgment of receipt of the reservation by email summarizes the contract offer, the services reserved, the prices, the conditions of sale relating to the selected rate, accepted by the customer, the date reservation made, information relating to after-sales service, as well as the address of the seller's establishment to which the customer can submit complaints.

For any complaints relating to a hotel reservation, customer service is at your disposal.

Go to the Contact Us section

To write to us :

Customer Service Reservation

1 rue de Fouquières

62199 Gosnay – FRANCE

1. The customer benefits from a contractual guarantee that the service could present.

1. The photographs presented on the LA CHARTREUSE DU VAL SAINT-ESPRIT Site and Mobile Services or those of partners are merely indicative. Even if every effort is made to ensure that the photographs, graphic representations and texts reproduced to illustrate the hotels presented give as accurate an overview as possible of the accommodation services offered, variations may occur, in particular due to changes in furniture or possible renovations.
2. LA CHARTREUSE DU VAL SAINT-ESPRIT cannot be held responsible for the non-execution or poor execution of the reservation in the event of force majeure, due to the third party, unpredictable and insurmountable, due to the client, in particular the unavailability of the internet network, inability to access the website, external intrusion, computer viruses or in the event of prepayment not authorized by the bearer's bank.
3. Hypertext links may refer to sites other than the Website or the mobile Services of LA CHARTREUSE DU VAL SAINT-ESPRIT, which disclaims all responsibility for the content of these sites and the services offered.
4. Any reservation or payment which is irregular, inoperative, incomplete or fraudulent for a reason attributable to the customer will result in the cancellation of the order at the customer's expense, without prejudice to any civil or criminal action against the latter.

14.2 Partner services

1. In addition to the previous provisions, it is specified that the partners are responsible for the promotion of the offers distributed on their own websites, mobile services and/or any other tool allowing access to the Website and/or Mobile Services of LA CHARTREUSE FROM VAL SAINT-ESPRIT.

1.     Complaints relating to non-performance or poor performance of hotel services must, to facilitate their processing, be brought to the attention of LA CHARTREUSE DU VAL SAINT-ESPRIT in writing within eight days after the date of departure from the hotel. directly from the hotel or to the Customer Service contact details indicated above.

1.     The prices relating to the reservation of services are indicated before and during the reservation.

2.     The prices indicated are per room for the number of people and the date selected.

3.     Prices are confirmed to the customer in the amount inclusive of tax, in the commercial currency of the hotel (which in some cases may be different from the local currency of the hotel), and are only valid for the period indicated on the Site or on Mobile Services.

4.     If the hotel is debited in a currency other than that confirmed on the reservation, the exchange costs are the responsibility of the customer.

5.     All reservations, regardless of their origin, are payable in the local currency of the hotel, unless special arrangements are indicated on site.

6.     Unless otherwise stated on lachartreuse.com, additional services (breakfast, half board, full board, etc.) are not included in the price. Unless otherwise stated on the Mobile Services, breakfast is not included in the price.

7.     The tourist tax, presented on the rates page, must be paid directly on site to the hotel except in the case of online prepayment where this amount can be included.

8.     The prices take into account the VAT applicable on the day of the order and any change in the rate applicable to the VAT will be automatically reflected in the prices indicated on the invoice date.

9.     Any modification or introduction of new legal or regulatory taxes imposed by the competent authorities will be automatically reflected in the prices indicated on the invoice date.

10.  The conversion into foreign currency is given for information purposes only and is not contractual. Only the currency confirmed at the time of booking is guaranteed (if this currency is different from that used at the hotel, any charging costs will remain the responsibility of the customer).

11.  If a rate requires payment to be made at the hotel upon arrival or departure of your stay, and the guest's currency is not the same as that of the hotel, the rate charged by the hotel is likely to be different from that which was communicated at the time of reservation, taking into account the possible evolution of exchange rates between the date of reservation and the dates of stay at the hotel.

12.  LA CHARTREUSE DU VAL SAINT-ESPRIT, when confirming the customer's reservation, will indicate the total amount of the order.

13.  Certain promotional offers available on the internet are sold exclusively on the internet or only remotely and in no case at the hotel reception.

17. Payment

1.      The customer communicates his bank details as a guarantee of the reservation except under special conditions or rates, by credit or private bank card (Visa, Mastercard, American Express, Diners Club, etc. depending on the hotel selected) by indicating directly, in the area provided for this purpose (secure entry by SSL encryption), the card number, without spaces between the numbers, as well as its validity date (it is specified that the bank card used must be valid at the time of the stay) and the visual cryptogram as part of a prepayment via the Ogone / Ingenico Payment Services or Cybersource payment platforms. He must come to the hotel with the bank card that allowed him to guarantee the reservation or make the prepayment. The hotel may also ask them to present proof of identity for the purposes of preventing credit card fraud.

2.      Payment is debited at the hotel during the stay, except in the case of special conditions or rates where payment is debited when booking (online prepayment on certain rates). This prepayment is referred to as a deposit. In the case of a rate not prepaid online, the hotel may ask the customer, upon arrival, for a security deposit or authorization to debit the credit card, in order to guarantee payment of the amounts corresponding to the services. consumed on site.

3.      In the event of a no show (reservation not canceled – customer not present) of a reservation guaranteed by credit card, the hotel will debit the customer

4.      LA CHARTREUSE DU VAL SAINT-ESPRIT has chosen OGONE / Ingenico Payment Services (Payment Service Provider) and Cybersource in order to secure online payments by bank card. The validity of the customer's payment card is verified by Ogone/Ingenico Payment Services or Cybersource. The payment card may be refused for several reasons: stolen card, blocked card, ceiling reached, entry error, etc. In the event of a problem, the customer must contact their bank on the one hand, and LA CHARTREUSE DU VAL SAINT-ESPRIT on the other hand to confirm your reservation and method of payment.

5.      If the customer books several rooms but prepayment is only required for one room for example, in this case the payment card that is used on the Ogone/Ingenico Payment Services payment platform or the platform Cybersource allows you to pay for the room concerned by prepayment and the payment card that has been entered will serve as a guarantee for the other rooms. This paragraph does not apply in connection with the Mobile Services.

6.      At the time of prepayment, the amount that is debited during the reservation includes: the price of the accommodation, the taxes linked to the accommodation, the price of the catering if catering is chosen, and the breakfast if breakfast is chosen, taxes related to catering and any other additional services selected by the customer (as mentioned in point 15.6).

7.      In the case of a rate subject to online prepayment, the amount paid in advance, which is the deposit, is debited at the time of booking.

8.      LA CHARTREUSE DU VAL SAINT-ESPRIT can generate invoices/notes electronically, the original file is certified and available online at the internet address provided by the hotel, lachartreuse.com.

18. Conservation – Archiving

LA CHARTREUSE DU VAL SAINT-ESPRIT ensures the conservation of the writing stating the conclusion of the contract relating to an amount greater than or equal to one hundred and twenty (120) euros from the conclusion of the contract and until the execution of the service of services for a period of ten (10) years, and guarantees access to them at any time during this same period.

Contractual documents will be kept in electronic or paper format.

19. Respect for privacy and personal data

1. LA CHARTREUSE DU VAL SAINT-ESPRIT implements processing of personal data, for which it is responsible.

2. The customer is informed, on each of the personal data collection forms, of the mandatory or optional nature of the responses by the presence of an asterisk.

3. In the absence of information identified as mandatory, LA CHARTREUSE DU VAL SAINT-ESPRIT may not be able to register a reservation, manage the customer's participation in the loyalty program and manage the latter's complaints.

4. The information processed is intended for LA CHARTREUSE DU VAL SAINT-ESPRIT, its partners, its service providers (and in particular online payment providers) and the hotel.

5. As part of pre-contractual measures with a view to the reservation or the execution of the hotel reservation contract, they may, each as far as they are concerned, be recipients of identity data, personal life and professional life data , economic and financial information for the purposes of hotel reservations, loyalty program management and complaints management.

6. The customer may authorize LA CHARTREUSE DU VAL SAINT-ESPRIT to communicate their personal data to third parties in compliance with the Personal Data Protection Charter.

7. In particular when paying online, the customer's bank details must be transmitted by the payment provider Ogone /Ingenico Payment Services or Cybersource to the hotel bank, for the execution of the hotel reservation contract. The customer is informed that this data transfer may therefore take place in foreign countries that do not have adequate protection of personal data within the meaning of the Data Protection Act. However, the customer consents to this transfer necessary for the execution of his reservation. Ogone /Ingenico Payment Services and Cybersource, in their professional capacity, have committed to LA CHARTREUSE DU VAL SAINT-ESPRIT to take all security measures and respect data confidentiality for said data transfers .

8. The customer has a right of opposition for legitimate reasons, a right to question, access and rectify personal data concerning him by writing to levalsaintesprit@lachartreuse.com. LA CHARTREUSE DU VAL SAINT-ESPRIT may in particular send its customers by email its “newsletter” (newsletter), promotional offers, a satisfaction questionnaire following the hotel stay, by making available to the customer an unsubscribe link appearing at the bottom of each commercial prospecting email.

11. The LA CHARTREUSE DU VAL SAINT-ESPRIT hotel processes personal data for the purposes of prevention and security of property and people and the fight against unpaid debts. In this context, the hotel may decide to include in the category of “inoperative” customers any customer exhibiting inappropriate behavior corresponding to the following categories: aggression and incivility, non-compliance with the hotel contract, non-compliance with security rules, theft, damage and vandalism or settlement incidents. This data is mandatory. The inoperative status may lead the hotel to refuse a reservation to the customer when he returns, for a period, depending on the reasons, of 122 days or 450 days (in the event of brutality towards staff and/or customers, fight within the hotel grounds, insult, threat or threatening behavior towards staff and/or customers, noisy behavior disturbing customers, disabling of security and/or safety equipment, improper activation of safety equipment or other action causing security risks to staff and/or customers). The data relating to the identity and inoperative status of the customer are intended for authorized hotel staff, as well as LA CHARTREUSE DU VAL SAINT-ESPRIT and its hotel reservation providers.

12. The personal data protection policy can be consulted in the “Personal Data Protection Charter” of LA CHARTREUSE DU VAL SAINT-ESPRIT.

20. Prevision agreement

1.     Entering the required banking information, as well as acceptance of these general conditions, the conditions of sale of the reserved rate and the voucher or reservation request, as well as any special conditions of LA CHARTREUSE DU VAL SAINT-ESPRIT by electronic signature has the same value between the parties as a handwritten signature on paper.

2.     The computerized records kept in the computer systems of LA CHARTREUSE DU VAL SAINT-ESPRIT will be kept in reasonable security conditions and considered as proof of communications, orders and payments made between the parties.

3.     The customer is informed that his IP address is recorded at the time of booking.

21. Dislodgement

In the event of an exceptional event or the impossibility of making the reserved room available to the customer or in the event of force majeure, the hotel reserves the right to have the customer fully or partially accommodated in a hotel of equivalent category, for services of the same nature and subject to the prior agreement of the Client. Any additional cost of the room, transport between the two hotels and a telephone call remain the responsibility of the hotel.

22. Force majeure

1.     Force majeure means any event external to the parties presenting a character that is both unforeseeable, insurmountable and external to the parties which prevents either the client or the hotelier from fulfilling all or part of the obligations provided for in the contract. Force majeure or fortuitous events are those usually recognized by the case law of French Courts and Tribunals.

2.     Each party cannot be held liable towards the other party in the event of non-performance of its obligations resulting from a force majeure event. It is expressly agreed that force majeure suspends, for the parties, the execution of their reciprocal obligations and that each party bears the burden of the resulting costs.

23. Dispute resolution

1.     The customer is informed by LA CHARTREUSE DU VAL SAINT-ESPRIT of the possibility of resorting, in the event of a dispute relating to these general conditions, to a conventional mediation procedure or any other alternative method of dispute resolution, under the conditions provided for in Title I of Book VI of the Consumer Code.

2.     After contacting customer service or the hotel to try to resolve the dispute amicably, and in the event of a negative response or no response within sixty (60) days from the referral, the The customer can contact the Tourism and Travel Mediator for the hotel. Information (contact details and referral procedures) concerning the Mediator is available in the “assistance” section. Referral to the Mediator can be made within twelve (12) months after the first complaint.

3.     LA CHARTREUSE DU VAL SAINT-ESPRIT also informs the customer of the existence of a European Online Dispute Resolution (“ODR”) platform to which he can use. The customer can access it from the following link: http://ec.europa.eu/consumers/odr/.

24. Applicable law

The general conditions of sale of LA CHARTREUSE DU VAL SAINT-ESPRIT are governed by French law without hindering any mandatory protective provisions that may be applicable in the country of residence of consumers.

25. Completeness

25.1 General

1.     These general conditions of sale of LA CHARTREUSE DU VAL SAINT-ESPRIT, the conditions of sale of the rate reserved by the customer, and the voucher or reservation request express the entirety of the obligations of the parties.

2.     No general or specific conditions communicated by the customer can be integrated into these general conditions.

3.     The documents forming the contractual commitments between the parties are, in descending order of priority, the voucher or reservation request (including the special conditions of the reserved rate) and these general conditions.

4.     In the event of a contradiction between the reservation voucher and the general conditions, the provisions appearing on the reservation voucher will be the only ones applicable to the obligation in question.

25.2 Partner services

1. In the event of a contradiction between, on the one hand, the general conditions of use of the Website or Mobile Services or the general conditions of sale of a partner and on the other hand, these general conditions of sale of LA CHARTREUSE DU VAL SAINT-ESPRIT, the provisions hereof will be the only ones applicable to the obligation in question.

26. Nullity

1.     If one or more stipulations of the general conditions of sale of LA CHARTREUSE DU VAL SAINT-ESPRIT are held to be invalid or declared as such in application of a law, a regulation or following a decision passed in force of res judicata by a competent court, the other stipulations will retain all their force and scope.

27. Language

1.     The authentic language is French.

2.     If the general conditions of sale of LA CHARTREUSE DU VAL SAINT-ESPRIT were to be translated into a foreign language, the French language will prevail over any other translation in the event of a dispute, dispute, difficulty of interpretation or execution of these conditions and more generally concerning the existing relations between the parties.

28. Evolution/modification of the conditions of sale via internet

These general conditions of sale via the internet may be modified and/or supplemented at any time by LA CHARTREUSE DU VAL SAINT-ESPRIT. In this case, the new version of the general conditions of sale via internet will be put online by LA CHARTREUSE DU VAL SAINT-ESPRIT. As soon as it is posted online, the new version of the general conditions of sale via internet will automatically apply to all customers, except for reservations prior to the date of posting online for which the previous version of the general conditions of sale is accepted. remains applicable.

The customer must also consult the additional conditions of sale linked to each rate, type of room or type of service, appearing on the price list.